Contact Us

Last Updated: Jun 22, 2018 07:42AM AEST Customer Support is available 6am to 10pm Monday to Friday and 9am to 5pm on weekends & public holidays. If the matter is urgent we advise you to contact the airline directly.

We recommend that you direct your inquiry to us by using the forms below. For urgent matters you can call us on 
1300 BESTJET (1300 237 853) or from overseas on +61 7 3547 8200
Please use the correct form below to direct your inquiry to the correct department.
Note Please ensure that your query does not fall under any of the FAQ's listed on the "Contact & FAQ'spage before contacting us.