In order to check your points have been credited to your account you will need to check the relevant airlines "Activity Statement"
If you have not been credited frequent flyer points for your journey, please contact the airline's frequent flyer department directly for assistance.
Please ensure you have a copy of your itinerary as well as your boarding passes available.
You should contact the airline within six months of completing your travel.
* Please note the requirements and timeline varies from airline to airline.