What is an E-ticket?

Last Updated: May 17, 2016 12:51PM AEST

E-tickets or electronic tickets have replaced paper tickets. 

Your e-ticket number can be found on your itinerary or by downloading and installing the TripCase IOS/Android app (https://www.tripcase.com/login). You will also receive an attached PDF itinerary which includes your e-ticket number via email from TripCase.

Please ensure you print a copy of your itinerary which includes your E-ticket number and take it with you to the airport.

You will also need your:

Domestic Travel
  • Government issued Photo ID Card
International Travel
  • Valid Passport and a Travel Visa (if required).

Most Airlines allow check-in online prior to arriving at the airport, this can assist you securing your preferred seats and reduce waiting time at the airport. Usually this service is available 24-48 hours prior to your departure.

Alternatively you can check-in at the airport, airlines require you to check-in:

Domestic Travel
  • 90 Minutes prior to departure
International Travel
  • 3 Hours prior to departure