How do I correct the name on my ticket?

Last Updated: Jun 22, 2018 07:17AM AEST

Due to increased airline security, the name on your travel documents (passport) must match the name on your E-ticket at all times.  If you have made an error to your name, please contact immediately via our online Name Change form.

Rules for name corrections vary from Airline to Airline and must assessed on an individual basis. In some instances an Airline may require the purchase of a new E-ticket.

If your request is to change your last name due to your marital status, please attach a copy of your marriage certificate as well.

If you enter the name of the person incorrectly you should should complete the Name Change form.

Please note that all E-tickets are non-transferable which means you are not able to change the name on the ticket to someone else.

An administration fee of $140 + Airline Fees apply to all name corrections.