How do I request to cancel or a quote to cancel your booking ?

Last Updated: Jul 27, 2018 04:17PM AEST

To request a cancellation of your booking please complete and submit the Reservation Cancellation form.

Please ensure you complete all requested information on the form.

Most airlines allow you to cancel your booking but any refund available will be subject to the ticket fare rules as read, and agreed at the time of purchase. Certain tickets are non-refundable. 

AUD   55.00 Admin Fee per domestic travel ticket
140.00 Admin Fee per international travel ticket

in addition to the Airline charges
 for all cancellation requests.

A refund will take 12 weeks to process.

If your cancellation is urgent and you are unable to contact, we advise you to make direct contact with the airline.