How do I cancel my booking?

Last Updated: Aug 02, 2016 11:21AM AEST

To request a cancellation of your booking please complete and submit the Reservation Cancellation form.

Please ensure you complete all requested information on the form.

Most airlines allow you to cancel your booking but any refund available will be subject to the ticket fare rules as read, and agreed at the time of purchase. Certain tickets are non-refundable. 

Please note that there is a $140.00 Admin Fee in addition to the Airline charges for all cancellations. A refund can take up to 12 weeks to process.

If your cancellation is urgent and you are unable to contact, we advise you to make direct contact with the airline.